Returns & Exchanges
We want you to be fully satisfied with your Cat Footwear purchase, which is why we offer a 30-day return window for all unworn items in their original packaging. Simply ensure your boots or apparel are in brand-new condition to receive a full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the return process and secure it to your package.
- 3.Pack and Ship
Place the unworn items in their original box, seal the package securely, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund within 7-10 business days.