Frequently Asked Questions
Everything you need to know about our footwear, shipping, and returns.
How do I determine my correct size in Cat Footwear?
Our footwear typically runs true to size, but specific work boots may have a roomier fit for thick socks. We recommend consulting our detailed Size Guide located on each product page for precise measurements.
What is your return policy for online orders?
We offer a 30-day return policy for all unworn merchandise in its original packaging. Please ensure the tags are attached and the soles are clean to qualify for a full refund.
Are Cat boots waterproof or water-resistant?
This depends on the model. Many of our boots feature 'Waterproof' technology with sealed seams, while others are 'Water Resistant.' Please check the specific product specifications for the level of protection.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days. We offer free standard shipping on orders over $99. Expedited shipping options are available at checkout for an additional fee.
Do you offer a warranty on your footwear?
Yes, we provide a limited warranty against manufacturing defects for up to 6 months from the date of purchase. This does not cover normal wear and tear or damage caused by misuse.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay or Klarna.